Getting feedback
Customer survey
One of the best ways for developing your tourism business is
to find out what your customer really wants. For getting to know that,
you can carry out a customer survey. It is possible to use
it also when you want to know the opinion of the local residents, or
when you are going to launch a new product or just starting with your
new tourism enterprise. Think about activities you can offer. You will
find a list of activities connected with spending holidays given below.
Have a look at some examples of customer surveys in tourism industry:
CLICK HERE:
Let's get real
You
are a hotel manager and you want to know why the customers have chosen
your hotel. You are also interested how many times they have stayed in
your hotel and if they would plan to visit in in the future. Find out
which feedback would you need from your customers.
- With the help of the web pages write 10-15 questions for your survey.
- Take the survey with you to the next lesson and carry it out with your fellow students
- After that write a conclusion and see if you can find something to improve with your business
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